Last Updated: 17 August 2026
This Privacy Policy explains how Dr. Jyotsna Ram Mirlay (“we”, “us”, or “our”) collects, uses, stores and protects information provided by visitors and patients using www.drjyomirlay.com (“Website”).
By using this Website, submitting an appointment request, contacting us or making a payment for a consultation, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you use our Website and services, we may collect:
- Name
- Mobile number
- Email address
- Appointment date and time
- Information provided while booking a consultation
- Information voluntarily provided through contact or enquiry forms
- Payment and transaction-related information
- Information required to provide or manage your appointment
- Technical information such as IP address, browser type, device information and website usage data
We request only information that is reasonably necessary for providing our services, managing appointments, communicating with you, processing payments and maintaining our Website.
2. Health-Related Information
If you voluntarily provide health, medical or consultation-related information while requesting or receiving a consultation, such information may be used by Dr. Jyotsna Ram Mirlay for the purpose of providing the requested consultation and related services.
Please do not submit sensitive medical information through general website forms unless specifically requested or required for your appointment.
3. How We Use Your Information
Information collected through the Website may be used to:
- Schedule and manage appointments
- Contact you regarding your appointment
- Provide consultation services
- Respond to enquiries
- Process payments and verify transactions
- Send appointment confirmations and reminders
- Maintain records relating to consultations and transactions
- Improve the Website and user experience
- Prevent fraudulent or unauthorised activity
- Comply with applicable legal and regulatory requirements
4. Payment Information
Payments made through the Website may be processed through third-party payment service providers such as Cashfree Payments.
We do not intend to store your complete debit card, credit card, CVV or banking credentials on our Website. Payment information may be processed directly by the authorised payment service provider in accordance with its security and privacy practices.
5. Sharing of Information
We may share relevant information where reasonably necessary for providing our services, processing payments, managing appointments, maintaining the Website, preventing fraud or complying with applicable law.
This may include sharing information with:
- Payment service providers
- Appointment scheduling or technology service providers
- Website hosting and technology providers
- Professional service providers where necessary
- Government authorities or law-enforcement agencies where legally required
We do not sell personal information to third parties.
6. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, misuse, alteration, disclosure or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Cookies
The Website may use cookies or similar technologies to improve functionality, understand website usage and provide a better user experience.
You may control cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
8. Third-Party Services
Our Website may contain links to or use third-party websites and services, including payment and appointment-management services.
We are not responsible for the privacy practices or security of third-party websites. Users should review the privacy policies of such third parties where applicable.
9. Data Retention
We retain personal information for as long as reasonably necessary for appointment management, consultation records, legal, regulatory, accounting and dispute-resolution requirements.
10. Your Rights
Subject to applicable law, you may contact us regarding:
- Access to information provided by you
- Correction of inaccurate information
- Questions regarding how your information is used
- Requests concerning deletion of information where legally permissible
Some information may need to be retained where required by law or for legitimate medical record-keeping purposes.
11. Children’s Privacy
Our services may be used by parents or guardians when arranging consultations for minors.
We do not knowingly collect personal information from children independently without appropriate parental or guardian involvement.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
The updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
Dr. Jyotsna Ram Mirlay
Life Firtility Clinic
Email: jyomirlay@gmail.com
Phone: +91 99002 12756
Clinic Address:
9, St. John’s Church Road
Cleveland Town, Bangalore 560005
Website: www.drjyomirlay.com